Cox Reviews

Here are the top 10 alternatives to Cox.com:

1. Xfinity (Comcast): Offers a mix of TV and internet services with a more advanced DVR system and significantly faster internet speeds than Cox.
2. Spectrum (formerly Time Warner Cable): Provides high-speed internet, TV, and phone services with internet speeds ranging from 100 Mbps to 940 Mbps.
3. AT&T: Offers internet, TV, and phone services with internet speeds ranging from 100 Mbps to 1,000 Mbps.
4. Frontier Communications: Known for excellent download and upload speeds for fiber internet customers.
5. Verizon Fios: Offers internet, TV, and phone services with a focus on fiber-optic connections.
6. Google Fiber: Provides high-speed internet services using fiber-optic communication.
7. RCN: Known for high-speed internet, digital TV, and phone services.
8. Windstream: Offers internet, TV, and phone services with a focus on rural areas.
9. Consolidated Communications: Provides internet, TV, and phone services with a focus on rural and suburban areas.
10. CenturyLink: Offers internet, TV, and phone services with no contracts or scheduled price increases.

Each of these alternatives has its own unique features and pricing, so it's important to research each one to find the best fit for your needs. Remember to consider factors such as service availability in your area, customer support, and the specific services you require.

The return policy of Cox.com is as follows:

• Cox equipment must be returned within 15 calendar days of cancelling service to avoid unreturned equipment charges.
• Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase.
• For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent. Upon initiating a device return, Cox Mobile will provide a return label to ship the device back for processing. There is a 14-day window to ship the device back. If not received prior to 18 days after the return label was created, the device will be shipped back to the customer.
• Accessories returned must be in the original unopened packaging.
• A restocking fee may be charged when exchanging or returning a device.
• Devices cannot be returned or exchanged if they have been replaced due to an insurance claim.

Please note that to avoid potential charges, it's recommended to downgrade or disconnect the service before returning your equipment. Also, not all equipment can be returned, so it's important to check which items must be returned to avoid charges. These include Digital Receivers, Power Cords / Power Supplies, Internet Modems, Telephone Modems, Remote Controls, Homelife Leased Touchscreen, and Cox-supplied Netgear router for Gigablast customers.

Remember, each return method has its own instructions and requirements, so it's important to follow the specific instructions for the chosen method. Options to return Cox equipment include Cox Retail Store, UPS Store, and Contacting Cox to discuss and process your request. A return box and a shipping label are not needed when dropping off your equipment at a return location.

Please note that this information is subject to change and it's always a good idea to check the latest return policy on the Cox.com website.

To open an account on Cox.com, follow these steps:

1. Visit the Cox.com homepage.
2. Click on "Register your Cox account".
3. Choose how to look up the account: Phone number, Email address, or Account number.
4. Follow the prompts to complete the registration process.

After registering, access to the following features is provided:

• View/Pay Bill: Secure access to Cox statements, bill payment page, and services such as EasyPay, Stop Paper Bill, and Email Reminders.
• My Account: Set up or change personal account settings, such as Nickname, Password, PIN, Security Question & Answer, Privacy Settings, Authorized Users, Billing Address, Payment Methods, and Contact Email Addresses. Access troubleshooting support services through SmartHelp and view current data usage, if applicable.
• My Services: Quick access to all Cox online services.

Remember, as of August 15, 2019, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts. Not all user IDs created for an account can perform the same functions. Refer to Understanding Digital Identities and Account Types for more information. You will need a user ID, password, and email address to gain access to your Cox account.